Description

Overview

Job Summary

The Lead Assistant Golf Professional serves as the primary support to the Senior Head Golf Professional in overseeing the daily golf operations at both Shark's Tooth and The Third. This position provides leadership to the professional staff, ensures exceptional member and guest experiences, and helps maintain the highest standards of service across two premier championship golf courses. The Lead Assistant plays a key role in tournament operations, merchandising, instruction, staff development, and daily operational execution while acting as the leader in the Head Golf Professional's absence.

Experience Required

Education and Experience

• Class A PGA Professional preferred (or actively pursuing PGA Membership).
• College degree in Professional Golf Management or similar business degree preferred but not required.
• Minimum of 3-5 years of progressive experience in private club golf operations.
• Strong knowledge of Golf Genius, GHIN, point-of-sale systems, and Microsoft Office.
• Excellent organizational, communication, and leadership skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Passion for delivering world-class hospitality and exceptional member experiences.

Knowledge, Skills, Abilities

• Detail oriented and thorough
• Ability to remain discreet and respect the privacy of guests
• Ability to perform consistent work to the highest of standards
• Ability to interact with guests in a pleasant friendly way
• Ability to lead a team effectively and efficiently
• Clear understanding of golf, private club and/or hospitality operations
• Thrive in a team environment focused on excellence
• Ability to deliver a high-quality standard of service, consistently with emphasis on continued improvement
• Ability to maintain a well-organized operation
• Ability to work under pressure and meet deadline requirements
• Excellent communication (written and oral) and people skills are a must
• Financial aptitude and experience to assist and understand the operating budget
• Ability to train, motivate and supervise
• Extensive knowledge and clear understanding of golf, private club and/or hospitality operations
• Ability to deliver a high-quality standard of service, consistently with emphasis on continued improvement

Physical Demands

• Ability to stand and walk for extended periods.
• Ability to lift up to 40 pounds.
• Willingness to work outdoors in varying weather conditions.
• Availability to work weekends, holidays, and extended hours during tournament season.

Working Conditions

• Fast-paced, outdoor work environment
• Exposure to the elements to varying weather conditions including heat, cold, rain, wind, and sun
• Potentially noisy environment due to golf carts, equipment, and active driving range

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.

Essential Responsibilities

Primary Responsibilities & Essential Functions

Golf Operations

• Assist in the day-to-day management of golf operations at Shark's Tooth and The Third.
• Ensure exceptional member and guest service through consistent attention to detail.
• Oversee daily tee sheet management, pace of play, and player experience.
• Coordinate with outside operations and golf maintenance teams to ensure seamless daily operations.
• Serve as Manager on Duty when assigned.

Tournament & Event Management

• Assist in the planning and execution of member tournaments, club events, and outside outings.
• Prepare pairings, scorecards, hole assignments, cart signs, rules sheets, and tournament materials.
• Spearhead the Wednesday Men's League and Saturday Men's Game, two highly attended member events on a weekly basis
• Manage Golf Genius software for tournament setup, scoring, and results.
• Assist with event communications and post-event follow-up.

Staff Leadership

• Supervise, mentor, and develop Assistant Golf Professionals and support staff.
• Assist with hiring, onboarding, scheduling, training, and performance management.
• Foster a positive, team-oriented culture centered around hospitality and professionalism.
• Ensure staff consistently uphold club standards and service expectations.

Golf Shop & Merchandising

• Assist with golf shop merchandising, inventory management, and retail presentation.
• Monitor inventory levels and assist with ordering and receiving merchandise.
• Promote merchandise through member engagement and special events.
• Maintain an organized, clean, and inviting golf shop environment.

Member Experience

• Build strong relationships with members and guests.
• Provide professional golf instruction, club fitting, and player development opportunities.
• Resolve member concerns promptly and professionally.
• Promote club programming, instructional programs, and member engagement initiatives.

Administrative Duties

• Assist with budgeting, reporting, and operational planning.
• Maintain accurate tournament records and handicap administration.
• Ensure compliance with USGA, PGA of America, and club policies.
• Support communication between golf operations and other club departments.
• All other duties as assigned