Description

Overview

Education and Experience:
Graduation from high school or equivalent, and three (3) years of experience in golf program or pro shop operations, with at least one year of supervisory experience; OR an equivalent combination of education and experience. Golf Professional or PGA Apprentice credentials preferred.

Experience Required

Necessary Knowledge and Skills:

• Knowledge of the rules and etiquette of golf.
• Knowledge of the operation and administration of golf programs and golf shop operations.
• Knowledge of sound business practices, cash management and inventory control techniques.
• Knowledge of the principles and practices of effective positive customer service.
• Skill in promoting a positive image of the city regarding municipal golf operations.
• Skill in organizing and supervising tournament play.
• Skill in determining, calculating, tabulating or summarizing data/information.
• Skill in working under pressure of deadlines, maintaining a professional demeanor during stressful situations, and establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public.
• Skill in making reports and keeping records.
• Skill in taking and booking tee times accurately

Essential Responsibilities

PRIMARY DUTIES AND RESPONSIBILITIES: The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Assists in the daily operations of the golf shop including the sale of merchandise, booking of tee times, rental of golf carts, and collection of greens fees; collects, records, processes and handles monies generated within the golf course and golf shop operations.
• Provides efficient, helpful and courteous service to customers and guests.
• Assists with development and implementation of merchandising procedures, and purchasing, pricing, display, maintenance and inventory control systems for golf pro shop.
• Assists with the development of work programs and supervision of golf shop employees.
• Assists with development of budget recommendations for golf shop operations and golf program; assists with administration and monitoring of budget.
• Assists with development and implementation of policies and procedures for golf program and golf shop operations.
• Assists with youth and adult golf programs; promotes the game of golf in the community.
• Assists with development of tournament play, including outside groups and organizations.
• Performs other duties as assigned or required.

Benefits

Please see city website for a list of benefits.