Description

Summary

Hyatt Centric Waikiki, located on Seaside Ave in the heart of Waikiki, is seeking an Assistant Operations Manager - Rooms to join our amazing team.

Reporting to the Director of Operations, the Assistant Operations Manager - Rooms is primarily responsible for the oversight of the Front Office and Housekeeping team. We are looking for someone that possesses strong leadership, communication, and relationship skills. This role supports the entire Centric Waikiki team by developing colleagues and assuming management responsibilities. Duties may also include staffing, interviewing, training, colleague development, and scheduling. This position works closely with colleagues from all operations areas and is a highly visible role that interacts with both colleagues and guests. The ideal candidate must be ready to respond to a wide variety of requests and address concerns in a timely manner.

The candidate for this role must have open availability and be available to work a flexible schedule. The salary for this position is $56,800 to $70,000

The philosophy of the Centric brand is to encourage exploration of the destination, and to that end the Hyatt Centric Waikiki Beach is true to its name. Our 230 modern, luxuriously appointed guest rooms and suites are the best home base for visitors as they seek out adventure in paradise. Our guests stay here, and go everywhere.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel operations experience
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line
• Must have excellent organizational, interpersonal and administrative skills