Description

Pearl at Kalauao, located in Aiea, HI, is pleased to announce an excellent career opportunity for a Full-Time Assistant Golf Professional! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you will contribute to a global leader in golf and community management.

Compensation:

$15.00-$18.00 per hour.

General Purpose

Assists in administering all daily operations, including but not limited to: facilitating sales, assisting with merchandise, operating the POS system, managing handicap and tee sheet applications, and working ranger, starter, guest relations, outside service, or golf shop shifts.

Key Responsibilities

• Provides a memorable guest experience
• Assists in managing the facility and staff
• Processes customer reservations for guests of the golf course
• Assists in coordinating individual, group, and tournament play as directed by the Golf Operations Manager and/or Head Golf Professional
• Assumes the Golf Operations Manager's duties in his or her absence
• Produces daily reports on rounds, sales, and other relevant data for management
• Oversees the Outside Guest Services department and personnel
• Works closely with the OGS to monitor all aspects of play, including guest satisfaction, starting, pace of play, safety on the course, and golf course markings
• Provides customer service to arriving guests to help expedite the check-in process
• Performs other duties as assigned by supervisor or manager

Qualifications, Knowledge, and Skill Requirements

• One to two years of golf industry experience preferred
• College degree (PGM) preferred
• PGA Member or Apprentice
• Must have strong customer/guest orientation skills
• Must have strong communication skills
• Must have highly polished interpersonal skills, with the ability to connect with people easily and quickly
• Must have basic computer skills
• Must be dependable

Physical Demands

• Regularly stands, walks, and sits; occasionally climbs or balances, stoops, kneels, crawls, or crouches
• Frequently uses hands and reaches with hands and arms
• Frequently talks or hears, tastes or smells; occasionally lifts up to 50 pounds

Environment/Noise

• Occasionally works in wet or humid conditions (non-weather)
• Frequently works in outdoor weather conditions
• Noise level is moderate

Job Knowledge, Skill, and Ability Preferences

• Ability to read and speak English is required in order to perform the duties of the job (e.g., associates are required to communicate with English-speaking customers or co-workers; equipment manuals may be in English)
• Knowledge of Microsoft Office applications
• Experience with computerized POS and tee time systems

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.