Description

Overview

THE OPPORTUNITY

This is a unique and compelling opportunity at one of the nation's most prestigious golf clubs. Shadow Hawk has a great history, culture, and an incredible Team and Membership.

Shadow Hawk is a true Golf Club. The vision for the property was and continues to be a straightforward concept: create and operate a small standalone private golf club offering a rare golf experience. Members enjoy a peaceful refuge from the big city, where one can quietly entertain friends, be with family, or just get away to enjoy a more reserved environment.

Our distinguished membership is capped at 325 total members. Accessibility to the course, even on Saturday mornings, is a given, and rounds of four hours are considered slow by most members, even those who walk with a caddie. A service-minded staff is ready, and the clubhouse space comfortably fits the understated yet elegant feel of the Club. Shadow Hawk has embarked on a journey to become Houston's finest golf club. Over the past several years, we have interviewed our employees, members, and management to determine precisely what our members want, what our employees need, and how we can deliver the best possible member experience. Even with our high standards, surveys continue to reflect improvement in overall member experience. Our goal is to continue to get better each day while striving to be Remarkable. Shadow Hawk is a special place, and we look forward to adding an elite Assistant Golf Professional.

RESPONSIBILITIES

The ideal Assistant Golf Professional will bring a tremendous passion and enthusiasm for both the game and business of golf. Shadow Hawk's Golf Professionals must be capable of assisting with the club's strategic vision and upholding our quality product. He/she possesses the ability to assist with unifying our golf team and can communicate with clarity that can be understood on the frontlines. A commitment to remarkable member hospitality and physical asset preservation is required. Responsibilities include but are not limited to:

• Remarkable Member service skills
• Supervise, inspire, and assist outside service operations
• Assisting with hosting member events
• Scheduling and training golf shop and outside services
• Daily management of the tee sheet
• Proficient in Point of Sales System
• Golf shop inventory, merchandising, and sales
• Club Repair

Essential Responsibilities

JOB REQUIREMENTS

• Entry level Assistant Golf Professional
• Enrolled or desire to enroll toward PGA membership
• Private club experience is a plus
• Bachelor's degree preferred

PERFORMANCE EXPECTATIONS

• Manage outside service team
• Respond quickly to Member requests in a friendly manner. Follows up to ensure guest satisfaction.
• Always provides a professional image through appearance and dress.
• Follows company policies and procedures and can effectively communicate them to subordinates.
• Maintains exceptional Member retention by creating a quality environment through radical hospitality, programming, and quality maintenance of all physical assets.
• Upholds and leads to establish standards for golf operations including the golf course.
• Drive a culture of accountability.
• Make operational excellence a part of the culture.
• Strive for constant and continuous improvement.
• Initiate Member Engagement/Manage Service/Complaints as Opportunities.

OWNERSHIP

Escalante Golf is the boutique owner and operator of 23 high-end golf, country club, and resort properties across the United States. Founded in 1991, the company is both honored and humbled to steward some of the most prestigious golf courses and private clubs in the country. Escalante brings tremendous passion and enthusiasm for both the game and business of golf, including the hospitality and real estate operations that often complement it. The entire team shares a common devotion to creating a strategic vision, developing a quality product, and executing a sound business plan. This commitment to excellence has helped forge strong relationships with the most respected organizations in the game.

By December 31, 2025, Escalante wants its members, guests, team members, and investors to say this about its clubs and results............ REMARKABLE . They intend to do so with REMARKABILITY . Remarkability is Escalante's way to honor God and others and deliver REMARKABLE experiences and results - always.

Benefits

Resume and Cover Letter Requested.

Shadow Hawk is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Type: Full-time (45-50 hours per week)

Benefits:

• 100 percent lesson commission
• Health & dental insurance
• Vision insurance
• Paid time off after first year
• PGA dues paid
• Clothing allowance
• Playing privileges
• Potential equipment staff contract
• Discounted apparel
• Discounted meals