Description

Overview

The Concession Golf Club was designed in honor of the 1969 Ryder Cup, where Jack Nicklaus conceded a putt to Tony Jacklin. That gesture, known as "the concession," rendered the two teams in a tie-which was the first in Ryder Cup history-and became known as one of the greatest acts of sportsmanship ever. Nicklaus and Jacklin teamed up to design The Concession, home to some of the best golf in Florida. This is the only course in the world with both Nicklaus' and Jacklin's imprint. Our managers and employees are expected to adhere to high standards of business and personal integrity as a representation of our business practices, at all times consistent with their duty of loyalty to the Club.

The Concession Golf Club was home to the 2021 PGA World Golf Championship, the inaugural PGA Tour Champions World Champions Cup, and the 2026 Senior PGA Championship and will host the 2027 and 2028 Senior PGA Championship.

The Concession Golf Club is looking for a valued team member to deliver exceptional service to a welcoming membership. The Assistant Golf Professional will help with numerous activities related to the management and operation of the Club's membership as it relates to golf.

Experience Required

Essentials Skills and Experience

• Exceptional Customer Orientation

• Proactive and efficient work ethic

• PGA and/or LPGA Apprentice or Member

• Excellent Interpersonal and Communication Skills

• Strong Team Player

• Competitive and Well-Rounded Golf Game

• USGA Rule Book Usage

• General computer knowledge is needed in order to learn and become proficient in the various software used by the Club in the Golf Department (Jonas, Golf Genius, Microsoft Word and Excel, Tagmarshal Program)

Physical Demands

The position dictates that the individual generally be able to stand and walk approximately 8 to 10 hours per day. During the months of November through May, the Club will have a higher seasonal demand necessitating longer work hours where required. The individual must also be able to lift and carry golf bags and inventory shipments that may weigh up to 40 lbs.

Work Environment

While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time as experienced in a sub-tropical climate.

Position Qualifications

• Excellent communication skills, both verbal and written.

• Must be capable of maintaining a pleasant and agreeable demeanor with members, guests, and fellow employees.

• Extensive knowledge of the game of golf and the rules of golf.

• Ability to work with limited supervision.

• Must present a neat personal appearance.

• Ability to multi-task under very busy conditions.

• Good computer skills including Microsoft Office.

• Good organizational skills and attention to detail.

• Previous working experience working in or around a pro shop setting.

Knowledge and Skill Requirements

• Knowledge of Excel, Microsoft Word, and Office Publisher/Print Shop programs.

• General knowledge of hiring practices and Human Resource manuals.

• Knowledge of scheduling.

• Use of proper safety standards in Clubhouse closing procedures.

• Continuously evaluate and identify opportunities to drive process improvements that positively impact the Club.

• Must be in compliance with and actively support a drug-free workplace.

Education, Licenses, and Experience

High school diploma required, Associate's/Bachelor's degree(s) in Business, Hospitality or similar field preferred.

Experience in hospitality, country clubs are strongly preferred

PGA Member or Apprentice (Level 1 of PGA/PGM Program or higher)

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.

• Push, pull or lift up to 50 pounds.

• Continuous repetitive motions.

• Work in hot/cold, humid and noisy environment.

• Work will be in person

Essential Responsibilities

The Assistant Golf Professional is responsible for providing exceptional customer service to our members, their guests, and all visitors through the execution of the specified position responsibilities. These responsibilities include but are not limited to the following:

• Greet all members, guests, and visitors.

• Work a full-time schedule in the Golf Pro Shop performing the following:

• Assist in maintaining pro shop inventory control system.

• Assist in sales of both hard and soft goods which can include ringing into the POS and placing special orders.

• Assist members by providing and interpreting club policies, rules and regulations.

• Maintain handicap records.

• Help organize tournaments and golf groups.

• Manage the tee sheet to accommodate the maximum number of members.

• Helps with scoring for Women's, Men's and/or Couples events.

• Facilitate quick club repair turnover.

• Interact with other Club Departments, i.e. Accounting, Cart Barn, Building Maintenance, etc., as needed to enhance the member/guest experience and resolve issues/problems.

• Perform additional responsibilities as may be assigned from time to time by the General Manager or Head Golf Professional.

• Check in members and guests for play.

• Ride the golf course during play to ensure member satisfaction and pace of play.

• Operate the Golf Shop in the absence of the Head Golf Professional, along with other Assistant Professionals.

• Give golf lessons to members and their guests, including clinics and PGA Jr. League.

• Play golf with members as needed

Benefits

Benefits:

• Employee discount
• Flexible schedule
• Discounted meals
• Uniform allowance
• PGA Dues
• GBN Dues

Schedule:

• Year round - full time