Description

Overview

The Assistant General Manager serves as a key operational partner to the General Manager, with primary responsibility for the strategic oversight and day-to-day leadership of all Food & Beverage operations. This role is focused on delivering elevated dining and social experiences in a premier private club environment while championing anticipatory service, culinary excellence, and meticulous attention to detail.

Experience Required

• Minimum 5 years of progressive leadership experience in luxury hospitality, private clubs, fine dining, or resort environments.
• Demonstrated success leading high-end Food & Beverage operations with a focus on member satisfaction and experience curation.
• Strong financial acumen with the ability to interpret performance metrics and drive strategic outcomes.
• Exceptional interpersonal and communication skills, with a polished and professional presence.
• Proven ability to lead, inspire, and develop teams within a service-centric culture.
• Detail-oriented, highly organized, and capable of managing multiple priorities in a refined, fast-paced setting.
• Required certifications: Food Safety & Sanitation and Alcohol Awareness Certification.

Essential Responsibilities

• Provide visionary leadership across all dining venues, bars, event operations, and social programming.
• Uphold the highest standards of culinary quality, presentation, and service precision in partnership with culinary leadership.
• Curate and oversee a refined beverage program, including wine, spirits, and cocktail offerings, inventory management, cost control, and menu engineering.
• Ensure seamless execution of member dining, private events, and club gatherings.
• Cultivate a culture rooted in genuine, personalized service and relationship-driven hospitality.
• Engage with board members, house committee co-chairs, and members to anticipate preferences and create memorable experiences.
• Address feedback with discretion, professionalism, and urgency.
• Attract, mentor, and retain a high-caliber service team.
• Lead department heads including Food & Beverage Managers and service teams.
• Develop schedules and staffing models balancing service delivery with efficiency.
• Collaborate on annual budgets and strategic plans with emphasis on F&B performance.
• Monitor labor, productivity, cost of goods sold, beverage performance, and inventory variance.
• Implement cost controls while preserving the member experience.
• Oversee accurate and timely completion of inventories across all F&B outlets.
• Ensure dining and social spaces maintain exceptional standards of cleanliness, ambiance, and readiness.
• Partner with facilities and club leadership to maintain a prestigious club environment.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for eligible employees 19 years of age and older.
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.