Description

Summary

The salary range for this position is $54,000-$64,000 and will be based on experience and knowledge.

Cheers to your new adventure! Join Hyatt. When you join Hyatt Regency Minneapolis, you join a global brand that celebrates individuality, empowers everyone to be their best and consistently provides unique experiences for our colleagues and guests. Part of our culture of care includes providing our guests with stress-free, affordable experiences that enhance their stay. We also care about our colleagues and provide a well-rounded benefits package to ensure you are supported from day one. You'll find support from your team by working in an environment where success is celebrated and hard work is rewarded.

The Assistant Banquet Manager supports the leadership of the Event Services, Event Beverage, and Event Set Up team as they service 130,000 sq. feet of meeting space. This role is a highly detailed role within the hotel to complete event requirement and create an appealing experience for guests.

Responsibilities include, but are not limited to:

Client Experience & Operations

• Assist the Manager in exceeding client expectations during functions to ensure a positive guest experience.
• Welcome guests and respond promptly and professionally to requests or concerns.
• Conduct pre-shift meetings to communicate hotel and guest expectations before setups.
• Maintain consistent quality and product throughout banquet events
• Liaise with the CS team post-function to ensure the room is reset according to DDR specifications.
• Review EOs/diagrams/DDRs and oversee VIP function room preparations to exacting standards.

Team Leadership & Coordination

• Assist with scheduling and the delegation of daily tasks.
• Coach and counsel team members in line with Hyatt service procedures.
• Conduct or ensure timely completion of training and evaluations.
• Motivate, mentor, and support team members; resolve on-the-job issues effectively.
• Oversee Beverage Bar team
• Coordinate efforts with decorators, caterers, AV, custodial, and banquet staff.

Room Setup & Quality Control

• Inspect and ensure meeting spaces meet cleanliness, equipment functionality, and guest specifications.
• Ensure proper equipment and amenities are staged and set for each function including glassware, service ware, and linen.
• Monitor temperature, lighting, and overall room presentation before and during events.

What you can expect

• Inclusive, collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
• Health benefit eligibility at 30 days of employment
• 401K with company match - eligible to contribute at 30 days of employment
• Discounted room nights at over 1,000 Hyatt properties upon hire
• Free room nights at over 1,000 Hyatt properties at 90 days of employment
• Education Assistance/Tuition Reimbursement
• Discounted employee parking ($5/day or $100/mo)
• Access to hotel gym (25,000 sq. ft.)
• Free meals in colleague cafeteria
• Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
• Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
• Annual performance-based increases

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• 2+ years of progressive hotel or banquet experience, preferably in a supervisory or assistant manager role.
• Prior experience as an Event Services/Banquet Supervisor or Assistant Banquet Manager.
• Demonstrated ability to lead diverse teams and manage multiple priorities in a fast-paced environment.
• Excellent problem-solving, organizational, and communication skills (verbal and written).
• Proficient with Microsoft Office Suite, especially Excel.
• Fluency in Spanish is a strong asset.
• Physically agile; ability to stand/walk for extended periods and lift moderate weight.
• Full schedule flexibility, including AM & PM shifts, weekends, and holidays. This position is primarily PM shift.
• Strong interpersonal skills with the ability to work with guests and team members of all backgrounds.