Description
About Us
We are a growing, high-end concierge medical practice focused on delivering personalized, relationship-driven care. Our model allows for smaller patient panels, longer visits, and a more meaningful connection with patients.
We are looking for a Medical Assistant who thrives in a professional, patient-centered environment and takes pride in delivering exceptional care.
Position Overview
The Medical Assistant will support our providers in delivering personalized, efficient, and high-quality care. This role requires strong clinical skills, excellent communication, and the ability to manage both administrative and clinical responsibilities in a fast-paced, detail-oriented environment.
Key Responsibilities
Clinical Duties
Perform phlebotomy, injections, vital signs, and EKGs
Assist with procedures including ear lavages
Prepare lab samples for testing
Ensure exam rooms are prepared and efficient for patient flow
Communicate clearly with patients regarding care plans and instructions
Administrative Duties
Schedule and confirm appointments
Answer phones, emails, and patient inquiries promptly
Check in patients and prepare documentation for visits
Maintain accurate EMR documentation
Coordinate referrals, imaging, and outside services
Collect payments and manage patient records
Patient Experience
Provide a warm, professional, and concierge-level experience
Educate and follow up with patients on preventive care
Maintain strict HIPAA compliance and confidentiality
Support patient satisfaction and office efficiency
Office Support
Maintain a clean, organized workspace
Manage inventory and supplies
Assist with daily office operations and team support
Qualifications
Required
Certified Medical Assistant (CMA)
Phlebotomy experience
2+ years of medical office experience
1+ year experience with EMR systems
Strong computer skills (5+ years)
Excellent communication and customer service skills
Preferred
Medical terminology knowledge (2+ years)
Experience in a concierge or high-touch practice setting
What We’re Looking For
Professional, polished, and compassionate demeanor
Strong organizational and time management skills
Ability to multitask and prioritize effectively
High level of accountability and ownership
Team player with a positive attitude
Physical Requirements
Ability to sit and work on a computer for extended periods
Ability to lift up to 25 lbs
Additional Requirements
Must pass a background check
Why Join Us
Smaller patient panels = lower volume, higher quality care
Supportive and collaborative team environment
Opportunity to be part of a growing, innovative practice
Meaningful patient relationships and impact
