Description

BRG is an Equal Employment Opportunity/Affirmative Action Employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.


Position Title: Workplace Services Assistant

Location: Boston, MA

Position Type: Full time

Requisition ID: JR100526

Description:

We do Consulting Differently

Position Summary

The Workplace Services Assistant position will provide office operations support to the Boston office. This is a hands-on role providing general administrative and customer service support to internal and external clients. This position reports to the on-site Workplace Services Manager, Office Director, and Regional Workplace Services Director.

Job Responsibilities Include the Following:

Common Areas

• Ensure office common areas are neat and professional.
• Serve as liaison with building services regarding common area maintenance such as light bulb replacement.

Conference Rooms

• Maintain conference rooms throughout the office to include resetting after meetings which includes, but not limited to moving tables and chairs, adjusting cables, and replenishing supplies.
• Serve as on-site resource for conference room technology troubleshooting, including being well versed in Microsoft Teams and other video conferencing tools.

Kitchen

• Open pantry areas each morning.
• Ensure pantry areas are clean and stocked with snacks, beverages, and paper goods according to established levels.
• Load, run, and unload dishwashers as needed throughout the day.
• Inventory, order, receive, and stock pantry supplies according to the established levels set by the Workplace Service Manager.
• Inform the office of the refrigerator cleaning according to the schedule established by the Workplace Services Manager.

Office Equipment

• Ensure office equipment is properly maintained; troubleshoot malfunctioning equipment and contact the appropriate vendor for resolution.
• Monitor printers/copiers to ensure adequate supply of paper and toner.

Office Supplies

• Ensure copy rooms and stations are neat and stocked with supplies according to established levels.
• Inventory, order, receive, and stock office supplies according to the established levels set by the Workplace Services Manager.
• Order stationary and branded material as needed.

Office Space

• Set up offices/workstations for onboarding staff
• Set up and reset hoteling spaces daily according to Workplace Services standards.
• Assist with internal office moves as needed.

Meetings and Events

• Assist the Workplace Services Manager in organizing meetings and events, including helping with setup and teardown logistics for regular meals, meetings, and special events.

Reception Backup

• Provide backup support for Workplace Services Associate lunch break and PTO to include but not limited to front desk coverage, welcoming internal and external clients, entering visitors into building security system, and monitoring security video controls to grant access to secondary floors.

Other

• Understand Emergency Response Plan and monitor the office for compliance.
• Backup assisting with completing reproduction projects in a timely and accurate manner as need which may include binding and indexing.
• Other duties and projects assigned by the Office Director, Workplace Services Manager, or Regional Workplace Services Director.

Qualifications

Education: High School diploma or equivalent

Experience

• Minimum of three years' experience in a professional service environment, preferably consulting or legal, with an emphasis on customer service.
• Proficient with Microsoft Office Suite and strong background operating all office equipment such as copiers, printers, fax, and postage machines.

Skills

• Provide exceptional client service to visitors, candidates, and employees always with a positive and professional approach.
• Be a creative problem solver, work both independently, and as a member of a team.
• Observant personality with the ability to notice things out of place along with the needs of the office and staff.
• Exhibit strong attention to detail, ensure assignments are completed thoroughly, and effectively manage multiple tasks in a fast-paced, dynamic environment.
• Interact with and maintain open communication and good relations with office personnel, as well as work well and remain calm in pressure situations, such as tight time constraints.
• Strong organizational skills with the ability to manage inventory and maintain the organization of storage spaces.
• Technically savvy with the ability to quickly learn new software systems.
• Flexibility and willingness to occasionally work overtime is required.

Candidate must be able to submit verification of his/her legal right to work in the United States, without company sponsorship.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to touch, handle, or feel and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.

Salary Range: $50,000-$70,000

About BRG

BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead.

At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe.

Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients' challenges. We get results because we know how to apply our thinking to your world.

At BRG, we don't just show you what's possible. We're built to help you make it happen.

BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

PI280910600