Description

Become an integral member of the Commercial & Investment Banking Digital & Platform Services team, where you will thrive in a fast-paced environment and each day will be unique! Join a results-oriented group that values attention to detail and a commitment to quality.

As a Senior Executive Assistant within Commercial & Investment Banking Digital & Platform Services, supporting a group of executives and their manager, you will demonstrate the ability to navigate the firm seamlessly, leveraging strong organizational, interpersonal, and communication skills. You will consistently exhibit professionalism and deliver flawless work. This role requires discretion and sound judgment across a variety of situations, adapting procedures, processes and techniques to align with departmental objectives.

Job responsibilities

• Manage complex and dynamic calendars, including scheduling meetings and conference calls with senior internal and external stakeholders. Coordinate room reservations, audio-visual setup, catering arrangements, and prepare meeting documents.
• Screen incoming calls, assess priority, and exercise caution when sharing information.
• Arrange and coordinate detailed domestic and international travel, ensuring seamless logistics and itinerary management.
• Process invoices and expenses in compliance with company policies, ensuring timely and accurate completion.
• Draft high-quality emails and messages for individuals at all organizational levels, maintaining clarity and professionalism.
• Proactively handle routine activities and provide advance notice of potential issues or delays.
• Collaborate effectively with the administrative assistants team, offering mutual support and working together on joint initiatives.

Required qualifications, capabilities and skills

• Proven experience supporting senior executives and managing complex calendars, communications, and travel arrangements.
• Demonstrated discretion, confidentiality, and sound judgment.
• Advanced organizational skills, with the ability to manage multiple tasks, prioritize effectively, and remain composed under pressure.
• Commitment to excellence, consistently performing duties at the highest standard.
• Excellent communication skills, with confidence and professionalism in interactions at all levels.
• Strong attention to detail and accuracy.
• Ability to partner with the assistants team to ensure seamless coverage across teams.
• Flexibility to adjust work hours based on business needs.
• Strong proficiency in Microsoft Office, with the ability to quickly learn new applications and tools.

Preferred qualifications, capabilities and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• Experience with using Co-Pilot, LLM Suite and AI technology tools
• College degree is a plus

Note: This role requires five days in the office (Monday-Friday) and does not support hybrid options.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.