Description

Premium Audit Technical Assistant I (PATA I)

The Premium Audit Technical Assistant I is an entry-level position within Chubb Premium Audit. This role is both internally and externally facing, involving direct communication with brokers and clients. The PATA I is responsible for key tasks such as audit assignments, email communications, audit completion check-ins, audit workflow management, and administrative updates to our inventory systems. This position requires a high degree of concentration, quality, accountability, and the ability to work effectively within a team.

Job Functions:

• Complete workflow for the assignment process, including reviewing notes and assignment systems for deviations to ensure audit assignments are accurate. Update or overwrite automatic assignments when instructions change.
• Prepare audit assignment packages, which may include rating information, applicable endorsements, loss runs, WCRIB Inspection reports for audit staff, or communications to audit vendors.
• Administer various email inboxes, including handling status requests/reopens, PA notifications, and NTU.
• Validate vendors to ensure inventory status and controls are maintained.
• Provide customer service support via phone and email.
• Perform miscellaneous administrative tasks to support underwriting, field auditors, vendors, or review staff.
• Submit monthly self-reports of applicable performance metrics, which may include production, time, and attendance.
• Update and maintain all manual vendor, line of business, and other miscellaneous reporting requirements.

QUALIFICATIONS

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new systems quickly.
• Demonstrated ability to work collaboratively within a team and independently as needed.
• Customer service experience is a plus.
• Previous experience in insurance, auditing, or administrative roles is helpful but not required.
• Commitment to maintaining confidentiality and handling sensitive information with integrity.

ABOUT US

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.