Description

External Retirement Plan TRS Employment Type Employee Benefits Eligibility Benefits Eligible Full/Part time Full Time Work Schedule Additional Schedule Information
Monday - Friday, 7:30am - 4:30pm. Occasional after-hours as needed for emergency repairs.
Advertised Salary Up to 50,000 Posting Date 10/23/2025 Open until filled Yes Closing Date Proposed Starting Date 12/01/2025 Special Instructions to Applicants
Please provide name and contact information for three professional references.

Location of Vacancy Athens Area EEO Policy Statement
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
USG Core Values Statement
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Position Information

Classification Title Network Support Technician I FLSA Non-Exempt FTE 1.00 Minimum Qualifications
High school diploma or equivalent
Preferred Qualifications
Detailed knowledge of the UGA Outside Plant is desired but not required.
Position Summary
This individual will assist the OSP Manager with all aspects related to maintaining the existing infrastructure and designing and engineering new OSP systems, including cellular systems, Campus Security Camera Systems and Emergency Call Stations. Responsibilities include troubleshooting, documenting, and repairing copper, fiber, and cellular infrastructure. The individual will also serve as the primary backup to the IT manager position as needed.
Knowledge, Skills, Abilities and/or Competencies

• Knowledge and ability to install, design, troubleshoot, and repair outside plant components (fiber, copper, conduit, maintenance holes, etc.).
• Ability to terminate, fusion splice, and test outside plant loose tube, tight buffer, and ribbon optical fiber.
• Ability to read OSP documentation and calculate loss budgets for fiber link certifications.
• Competent user of Fluke Networks VersiV Fiber Pro and OTDR.
• Experience in locating outside telecommunications infrastructure. Direct knowledge and use of the Dynatel 3M 2500 series utility locator and access to Georgia 811 Eden portal to update locate requests.

Physical Demands
Lift 50 lbs, climb ladder, operate power tools, work in small spaces (crawlspaces, attics, maintenance holes).
Is driving a responsibility of this position? Yes Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Background Investigation Policy
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities
Assist the OSP IT Manager with all aspects related to maintaining the existing infrastructure and designing and engineering new OSP systems, including cellular systems, Campus Security Camera Systems and Emergency Call Stations. Serve as the primary backup to the IT manager position as needed.

• Assists in the design and engineering of projects involving OSP infrastructure.
• As directed by OSP IT Manager, examines and provides input on OSP infrastructure plans developed by outside designers, contractors, and engineers.
• Assist the OSP IT Manager in generating estimates or working with contractors to generate estimates for OSP projects and proposals at the University of Georgia.
• Assist the OSP IT Manager in writing technical specifications for OSP installation projects performed for the University of Georgia to be included in Scopes of Works and/or bid documents.
• Supervise, coordinate, oversee, inspect, and approve work performed on the UGA OSP infrastructure, including work by UGA and non-UGA installers.
• Inspection of the final installation; working with installers to produce a punch list of items that must be addressed; working with the OSP IT Manager to ensure that all punch list items, and other deficiencies are correctly addressed before signing off on the completed project.
• Oversee OSP projects, ensuring installers follow industry, state, University, and local regulations and best practices.
• Responsible for obtaining and verifying the required as-built and test documentation upon job completion and ensuring that all work meets or exceeds requirements and specifications before signing off on the completed project.
• Assist the OSP IT Manager in creating as-built maps and related information.
• Assist with OSP infrastructure installation and problem determination related to the Campus Security Camera and Campus Emergency Call Station programs.

Percentage of time 40 Duties/Responsibilities
As directed by the OSP IT Manager, provide assistance and direction to the staff member(s) assigned to OSP tasks, which includes troubleshooting, documenting, and repairing the OSP copper, fiber, and cellular infrastructure.

• Ensure tasks are being done in a timely and proper manner.
• Actively audits results to ensure correctness.
• Provide staff with information, training, tools, and equipment required to perform tasks.
• Maintain a list of priorities for standard troubleshooting and non-critical repair locations.
• Work closely with Telephone Services and EITS telephone technicians to identify emerging problem areas and determine their priority.

Percentage of time 40 Duties/Responsibilities
As directed by the OSP IT Manager, provide direction and support to the technician designated as the EDEN (Georgia 811) contact for telecommunications infrastructure at the University of Georgia.

• Ensure that all locate requests are responded to as the Georgia locate law requires.
• Ensure that locates are being performed accurately and carefully. Actively audit locates being performed by EITS staff regularly.
• Provide locate staff/crew with information, training, tools, and equipment required to perform locate tasks.

Percentage of time 10 Duties/Responsibilities
Assist as needed in coordinating emergency OSP telecommunication system repairs.

• Identifies and isolates the issue.
• Identifies and obtains contact information for suitable repair contractors.
• Calls in available repair contractors and supervises work to ensure it is performed correctly and on time.
• Check with other EITS/UGA departments to verify service has been restored properly.
• Provide proper notification to customers of issues.
• Notify supervisors and others of outages as appropriate and provide regular updates.

Percentage of time 5 Duties/Responsibilities
Other duties as assigned.
Percentage of time 5

Contact Information

Recruitment Contact

Contact Details
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name Chris Fleming Recruitment Contact Email cfleming@uga.edu Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents