Description

The Office of Enrollment Management (OEM) at Indiana University (IU) Bloomington is dedicated to attracting, enrolling, and supporting a community of talented students from Indiana, across the nation, and around the world. OEM integrates strategic planning, data-informed decision-making, and collaborative partnerships across campus to create a seamless student experience - from first contact through graduation. Through its units - Admissions, Scholarships, the Registrar, Student Financial Assistance, Student Central, Orientation and Enrollment Programs, Retention, Planning and Research, Enrollment Marketing and Communications, Administration and Fiscal Affairs, and Development - OEM advances the university's mission by fostering access, belonging, and student success while upholding IU Bloomington's tradition of academic excellence and public service.
The Office of Admissions (ADMS) is the front-facing department to the public for undergraduate recruitment for the IU Bloomington campus. The Office of Admissions is responsible for recruiting the freshman class each year, counseling prospective students and their families about the admissions process, providing accurate information to the public about our recruiting requirements and standards, and marketing IU Bloomington.

Job Summary

Department-Specific Responsibilities

• Provides 1-on-1 college admissions and financial aid advisement to students
• Helps students complete and submit admissions and financial aid applications
• Presents in classrooms, assemblies, and student organization meetings over the importance of post-secondary education and services advisers provide
• Organizes events and activities to promote post-secondary education
• Collaborates with school personnel to promote the college-going culture at the high school

General Responsibilities

• Oversees the processing and evaluation of all applications for admissions into that school and accompanying material, such as transcripts, to determine eligibility
• Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports
• Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies, and obtains any necessary information from other sources
• Schedules and oversees any applicant interviews
• Makes recommendations regarding admissions and financial aid decisions; contacts applicant regarding the decision on the admission application
• Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials
• Counsels potential students regarding courses and grades required for admission
• May supervise temporary staff in the admissions office; monitors and evaluates job performance
• Maintains files and databases on students admitted into the school; generates reports based on this information
• May take on escalated and complex issues; may provide guidance to other admissions staff

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE
Required

• 4 years of office or related experience

LICENSES AND CERTIFICATES
Preferred

• Valid driver's license with the ability to be insured by Indiana University

SKILLS
Required

• Proficient written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Possesses a high degree of initiative
• Ability to build strong customer relationships
• Commitment to working with people of diverse backgrounds

Preferred

• Culture and mission-driven - passionate about increasing opportunity for all students
• A can-do attitude and willingness to go the extra mile in service of our mission
• Enthusiasm for collaborating effectively with others to achieve goals
• Ability to meet deadlines, plan events, and keep track of data and records
• Superb communication skills
• Excellent organizational and time management skills
• Ability to follow through
• Ability to complete paperwork and meet deadlines
• Bilingual in English and Spanish strongly preferred

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

IUB College Access Advisors (CAAs) serve as key members of the student support team, working primarily during the week with occasional weekend commitments. Their schedules may shift slightly during peak times, such as the summer, to align with program needs. They are assigned a caseload of students and are charged with providing 1-on-1 advising, academic support, and mentorship, while also leading or co-leading programs for students and families.
This role may occasionally require evening or weekend availability to support events or respond to time-sensitive student concerns.

Work Location

The person in this role will be assigned to an Indiana High School.
This is an in-person position.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Mastery
FLSA: Nonexempt
Job Function: Student Services
Job Family: Admissions & Recruitment
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.