Description

JOB PURPOSE

• Optimizing the processes and systems that underpin our product development and delivery

• Lead cross-functional initiatives, drive continuous improvement, and ensure seamless collaboration across various teams.

• Enhancing product quality, leading product launches, and operationalizing customer feedback to ensure our products meet the highest standards

ROLES AND RESPONSIBILITIES

Product Operational Excellence:

• Operationalize Voice of the Customer activities and embed feedback loops into UX cycle

• Orchestrate and lead product launches and implementation, aligning stakeholders on timelines and information.

• Lead operational activities, including establishing and scaling product life cycle management activities.

• Excellent communication skills across different

audiences, stakeholders, and customer segments

• Strong analytical and problem-solving and decision-making skills involving people, process, and tools

Product Analytics and Lifecycle Optimization:

• Drive the company-wide approach to product quality, including defining, measuring, and reporting

• Surface insights to Product and Tech teams and advise on further product improvements.

• Monitor and track the performance of production support environments, providing recommendations for improvement.

• Drive the company-wide approach to product quality, including defining, measuring, and reporting.

• Lead the activation and adoption of the experimentation and A/B testing frameworks

RELATED YEAR OF EXPERIENCE

Min of 8+ Years of experience in product management, product operations, consulting, or similar roles

Experience with agile lifecycles, product management tools, and product development processes

FIELD OF EXPERIENCE

• Real Estate

• Financial Services

• Immersive Experiences

TECHNICAL AND INTERPERSONAL SKILLS

• Ability to leverage product data to make decisions

• Excellent communication skills across different

audiences, stakeholders, and customer segment

• Strong analytical and problem-solving and decision-making skills involving people, process, and tools

• Experience with data visualization tools, Jira, Confluence, and Google Analytics, are a plus

QUALIFICATION

• Bachelor's degree in design, marketing, computer science or similar field

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.