Description

Overview

The City of Worcester is seeking qualified applicants for the position of Assistant Head Golf Course Professional for the Green Hill Golf Course within the Parks Department. Under the direction of the Director of Golf, the position will implement and coordinate golf instructional programming along with execution of daily, weekly, and special events held at Green Hill Golf Course by coordinating staff needs in conjunction with other departments. Additional duties will include retail operations associated with a successful pro-shop operation, such as but not limited to purchasing, inventory management, club fitting, pricing, and displaying of merchandise. Daily operation and management of tee sheet, cart rotation and general point of sale operations along with e-marketing, website updates and reports generation are integral to the daily duties of the position

Experience Required

MINIMUM REQUIREMENTS:

• Membership in good standing of Class A or B of the P.G.A. of America including those currently enrolled in a PGM program
• Experience conducting golf instruction for a variety of ability levels including individual and group settings
• Excellent communication skills
• One (1) full season in patron service experience in a golf course setting or equivalent experience
• Valid Driver's License

PREFERRED QUALIFICATIONS:

• Certified in First Aid & CPR/AED
• One (1) year of experience FORE Reservation Point of Sale System
• One (1) year of experience working in a customer service setting in a retail environment
• One (1) year of experience of Golf Genius Tournament Software or other Golf software

Essential Responsibilities

ESSENTIAL TASKS:

Open and close the golf shop per weekly schedule
Operate tee sheet including bookings, monitoring and scheduling of events, and coordinating leagues and/or outings
Receive and price stocked items, conduct regular inventory audits
Promote and sell golf merchandise
Operate the Point of Sale (POS) system to manage transactions, including cash handling, opening and closing procedures, generating reports, processing deposits, recording sales, and managing tee time bookings Work tournament software to schedule, score and plan events, leagues and outings
Conduct lessons, clinics as needed
Assist Director of Golf in planning, organizing and executing leagues and member tournaments
Schedule and monitor driving range staff
Assist in development of fees and policies
Resolve complaints and disputes in a professional capacity
Manage physical inventory

Benefits

The City of Worcester is proud to offer a competitive benefits package to supplement our employees' total compensation package. Benefits include Paid Time Off, Health, Dental, and Vision Insurance, Flexible Spending Accounts, Optional Life Insurance and Disability Plans and more. Programs and Initiatives such as Tuition Waivers, Employee Assistance and Wellness Programs are also offered