Description

Overview

We are seeking a personable, flexible, and multi-talented individual to join our team as an Assistant Golf Professional or Golf Shop Assistant at Shawnee Golf & Country Club. The role involves wearing many hats throughout the week, ensuring both members and the general public have an exceptional experience at our semi-private club. The club strives to provide a family-friendly atmosphere, affordable championship golf, outstanding service, and world-class amenities.

Experience Required

• PGA Registered Associate or desire to become a PGA Associate is preferred.
• Knowledge of Rules of Golf, Tournament Organization, and Player Development preferred.
• Retail experience, including selling, stock control, and visual merchandising.
• IT literate with experience in Microsoft Office and computerized POS and tee time systems.

Essential Responsibilities

Operations:

• Manage daily opening and closing procedures, including till reconciliation and site security.
• Collect fees and process payments for shop purchases and green fees.
• Assist in organizing and running tournaments and events, ensuring they align with club policies.
• Ensure customers have a great experience by organizing and controlling play.
• Perform basic club repairs and custom fittings to maximize customer satisfaction.
• Manage practice facilities and equipment rentals.
• Facilitate various playing opportunities for members and guests.

Teaching:

• Promote junior golf and deliver school/junior development courses.

Retailing:

• Oversee daily golf shop operations, maintaining a clean, orderly, and professionally presented shop.
• Offer specialist advice using product knowledge to recommend products and services.
• Achieve sales targets and provide excellent customer service.
• Update sales displays, organize promotions, and assist with stock control and ordering.

Interpersonal Skills:

• Act as an on-site supervisor in the absence of the Head Professional.
• Prepare daily play schedules and allocate duties for golf shop staff when supervising.
• Promote positive customer relations and support other staff as needed.
• Provide orientation and training for new staff.
• Maintain effective relationships with employees, club officials, members, guests, and visitors.

Financial:

• Complete financial operations and procedures when supervising shifts.
• Process transactions using customer credit following established guidelines.
• Complete daily reports under the direction of the Head Professional.

Marketing and Customer Service:

• Deliver excellent customer service at all times.
• Promote all golf club activities and services as an ambassador for the facility.
• Assist in organizing and recruiting for corporate events.

Benefits

• Health, Dental, Vision Insurance
• PGA Dues paid
• Use of facility for practice and play