Description

Overview

The Assistant Golf Professional is a seasonal role from mid to late May through October 4th with potential to continue with Moonlight Basin in a full time role for the winter season. The Assistant will assist with the daily golf operations including managing and tracking play, protecting and controlling assets, assisting with all merchandise functions, managing tournaments, supervising outside staff and providing other professional services to ensure an exceptional golf experience. Assistants will be responsible for implementing solid business strategies and efficiencies to guide the operation in a successful direction.

Experience Required

QUALIFICATIONS:

Skills:

• Actively Listening - Give full attention to what managers, supervisors, co workers and clients are saying, taking note to understand the points being made, asking questions as appropriate. Determine the needs of your clients by actively listening to provide an exceptional product and experience.
• Speaking - Clearly communicate with managers, supervisors, and colleagues. Clearly communicate with clients to produce a great product and experience.
• Time Management - Manage the time you have with your clients/group to deliver an effective product in the time provided.
• Critical Thinking - Follow safety protocols. Make sound decisions regarding safety issues related to weather, changing conditions, animals, and client behaviors.

Abilities:

• Oral Expression - The ability to communicate information and ideas in specific terms that others will understand.
• Problem Sensitivity - The ability to recognize that there is a problem and determine the best course of action to remedy the issue; whether handling it yourself or notifying a supervisor or manager.
• Written Comprehension - The ability to read and understand information that is presented in writing.
• Oral Comprehension - The ability to listen to and understand information as it is presented through spoken words and sentences.
• Communication - Ability to communicate and work with a variety of age and skill levels
• Teamwork- The desire and ability to work in a cooperative, team-oriented atmosphere

Education and Experience:

• High School diploma and/or equivalent education and 2-4 year college degree
• Golf Course Experience
• Golf Shop experience
• PGA credentials or enrollment in the PGA Apprentice program

Essential Responsibilities

• Supervise and manage the total golf operation in a professional and efficient manner in the absence of the Head Golf Professional.
• Coach, train and practice an exceptional guest service culture.
• Conduct staff meetings to properly train, develop and motivate all staff members.
• Council and discipline all staff in accordance with the company policy and procedures.
• Responsible for selling, straightening, cleaning, stocking, end of month inventories, sales reports and receiving of golf merchandise inventory for the golf shop.
• Responsible to oversee the day-to-day operations of the golf shop staff, and the execution of all policies and procedures instituted by the Head Golf Professional.
• Create policies and distribute information to the staff, to ensure all staff members are consistent with dispensing such information to our guests.
• Overseeing the daily staffing levels to ensure proper labor needs are scheduled for the forecasted number of rounds.
• Oversee the club rental program, inventory, cleaning and repair of clubs.
• Oversee the range operations, delegating daily operation responsibilities, inventory, etc.
• Providing private instruction, group clinics and playing lessons.
• Continually elevate standards of service to exceed the guests' expectations.
• Maintain a professional image and appearance at all times.
• Maintain proficient playing ability as established by the Head Golf Professional and PGA of America.
• Be informed on and promote all club activities and services.
• Must be well groomed and adhere to dress code/uniform and personal appearance standards defined in the associate handbook.
• Must be friendly and outgoing with a professional demeanor.
• Ability to work alone during certain parts of the day.
• Must be available to work weekends, holidays, and possible overtime.

Disclaimer:

This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities for this specific job. The responsibilities, tasks, and duties of this position might differ from those outlined above and other duties may be assigned as necessary. Assistance in Moonlight Outfitter activities, outside of the typical golf operation may be required a times.