Description

Overview

Hawk's View Golf Club is a public facility located in Lake Geneva, WI with 36 holes. Como Crossings is our 18-hole championship course, and Barn Hollow is our 18-hole par-3 course. Hawk's View has been voted "Lake Geneva's Best" golf course each of the last 6 years.

The Assistant Golf Professional at Hawk's View Golf Club is responsible for ensuring quality customer service to maximize guest experience and profitability at Hawk's View.

This is a potential year-round position for the correct candidate.

Experience Required

Prior golf shop/outside service experience required. Bachelor's Degree and/or Level 1+ PGA Associate preferred.

Essential Responsibilities

Primary responsibility is overseeing daily golf-related operations to ensure that Hawk's View guests receive quality customer service.

Ensure that employee satisfaction is maximized by serving their needs in a patient and understanding manner.

Junior golf leader, including PGA Junior League and the Kids Hooked on Golf Camp, as well as any other junior golf programs you would like to implement.

Working with small group outing coordinators. This includes booking events, coordinating details, and issuing event orders for the client and staff.

Preparation of outings via utilization of Golf Genius Tournament software, and ensuring the organization and completion of preparation is satisfactory.

Assist in executing outings from the time the outing coordinator arrives until he/she has all of the results needed from the event.

Ensure that the golf shop staff follows proper tee time reservation and fee collecting procedures.

Assist with prompt and polite guest registration/fee collection, welcoming guests upon arrival, and pace-of-play enforcement.

Provide assistance with the display and promotion of golf shop apparel, equipment, and general merchandise.

Follow cash-handling and check-out procedures and verify that the staff is following proper procedures.

Maximize the efficiency of labor by ensuring daily schedules meet the needs of business.

Be included in the opening and closing manager rotation.

Help run the indoor golf simulator during the winter months (if chosen as year-round).

Conduct yourself in a professional manner and maintain a professional image at all times regarding hygiene, personal appearance, and conduct.

Abide by and enforce the regulations outlined in the Hawk's View employee handbook.

Handle customer complaints in a polite manner that is consistent with Hawk's View's policies.

Take the time to become informed on all club activities and services offered.

Perform any other project or task as required by management.

Benefits

• Base Salary - $4,000/month whether seasonal or year-round.
• Individual Instruction - 75% of revenues.
• PGA Junior League and PGA Camps compensation available.
• PGA dues paid.
• Full playing and practice privileges for you and your guest(s).
• A complimentary shift meal.
• A $200 logoed clothing allowance will be provided for business use.
• PUD (personal use discount) privileges from active vendors.
• Health insurance and 401k programs available in the future for the correct year-round candidate.