Description

Overview

The PositionThe Assistant Golf Professional is responsible for supporting the overall daily golf operation and ensuring an exceptional experience for members and their guests. This role works closely with the Head Golf Professional to oversee all aspects of the golf program, including merchandising, outside services, cart and practice facility operations, tournaments, and player development. Key responsibilities include managing events from planning to post-tournament billing, assisting with instruction and club fittings, and maintaining a professional and visible presence as an ambassador for the Club. The Assistant Golf Professional is expected to deliver high-quality service, foster strong relationships with members, and collaborate with other departments to promote a culture of hospitality and excellence.

The Potential CandidateThe ideal candidate will be a PGA Class "A" professional in good standing with at least three years of experience at a private or premier public club. They should bring advanced organizational and communication skills, a solid background in golf operations, and proficiency with Microsoft Office, POS systems, and Golf Genius. A bachelor's degree is preferred, along with proven success in providing exceptional member service, merchandising, instruction, and tournament operations. The successful candidate will be a professional, approachable leader who enjoys engaging with members both on and off the course, and who thrives in a collaborative team environment while maintaining the highest standards of service and hospitality.

The Environment

At Exmoor, we take pride in fostering a safe, close-knit, family-orientated work environment. We believe that a positive and supportive atmosphere not only enhances productivity but also creates a sense of camaraderie among our team members. We encourage collaboration, open communication, and mutual respect, ensuring that everyone feels valued and appreciated. Together, we strive to create lasting memories for everyone on the property and forge strong relationships, making our workplace an enjoyable and fulfilling place to be.

Our Simple Truth

Appreciation is the heart of Everything.

Our Mission Statement

We demonstrate Whole-Hearted Hospitality through effort, recognition, innovation, and service excellence; doing so creates great experiences for our members and each other.

Our Core Values

Support and improve the Club with everything we do.

Protect our family-oriented workplace environment.

Inspire each other and work together as a team.

Respect, appreciate, and empower one another.

Innovate- never stop learning, evolving, and growing.

Tradition- honor the past and help shape our future.

The History

Founded in 1896 as Illinois' third golf club, Exmoor is a private, full-service country club, located in Highland Park, Illinois, 28 miles north of Chicago. With a championship golf course designed by Donald J. Ross, Exmoor continues to fulfill its original mission as a family club devoted to the game of golf, while offering a growing range of sports and social opportunities. Sports at Exmoor include golf, curling, tennis, swimming, ice skating, platform tennis, cross-country skiing, and the fastest-growing sport in America, pickleball. Members of all ages enjoy a year-round schedule of exciting social activities.

The Club's mission is to provide the finest golf, sporting, and social experiences for its community of member families and their guests all year long.

Experience Required

• PGA Member Required
• Preferred private club experience
• Proficient in Microsoft Office , POS Systems and Golf Genius
• Advanced organizational and communication skills

Essential Responsibilities

AREAS OF RESPONSIBILITY WILL INCLUDE, BUT NOT BE LIMITED TO:

• Responsible for managing the daily golf operation supervising and managing all aspects of the golf operation with the support of the Head Golf Professional.
• Assist with the merchandising plan for the Club including ordering, merchandise displays, special orders, sales, customer, and vendor relations
• Provide exceptional customer service to members and their guests
• Work with the Outside Service Team to ensure the highest quality of customer service is achieved
• Assist and maintain golf cart operation, practice facilities, and club storage
• Assist in tournament operations and weekly events including planning, pre-tournament meetings, post-tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow-up
• Assist in Player Development programs
• Provide instruction and club fitting services to members
• Play golf with a variety of members in competitive and non-competitive situations
• Assist in coordinating golf activities with other departments
• Conduct oneself in a professional manner and maintain a professional image at all times
• Maintain a visible presence as an ambassador for the Club and golf operation. Create opportunities to be involved with membership including playing golf regularly.
• Deliver a member and guest experience with a primary focus on service and hospitality.
• Cultivate and maintain an effective working relationship with the entire Golf Operation team and Club Management.

Benefits

• Complimentary meals
• Health, Dental & Vision Insurance
• Employee Discounts Golf, Tennis, Fitness Apparel/Items
• PGA Dues
• Continued development allowance
• Employee Assistance Program