Description

Summary

Your journey begins now!

At Miraval Berkshires it is our ongoing purpose to bring imagination, authenticity and meaning to wellness. Each day we work to bring out the best in all we do for our guests and colleagues (you) to take comfort in.

Candidates interested in joining us on this journey need to believe in the power of the individual and understand that regardless of the job, every position has meaning and is important to Miraval's purpose.

The Assistant Event Manager will work closely with the Senior Operations Manager to support and elevate the overall management of banquet operations, providing leadership to captains and service staff. This role ensures event setups, staffing, and service execution exceeds guest expectations.

ESSENTIAL FUNCTIONS:

• Oversee daily banquet operations, including simultaneous events
• Attend Weekly EO meetings, aligning Sales Team with Operations
• Review EOs and ensure all setups align with event specifications
• Assist with scheduling, staffing levels, and timekeeping accuracy
• Train and coach captains and banquet service staff
• Respond to and resolve guest issues and operational challenges with measured care
• Support inventory control of linens, equipment, and supplies
• Ensure compliance with safety, sanitation, and service standards
• Oversee bar staffing levels, bar setup standards, and inventory usage
• Ensures compliance with alcohol laws, ID checks, and safety protocols.
• Ensures financial policies are followed and cash controls are executed

Miraval is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the wellness industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

We thank you for your interest. Be well.

Miraval Berkshires offers:

• • World class resort
• • Awarded Fortune's 100 best companies to work for
• • Unlimited use of our fitness center, yoga classes, and lectures
• • Tuition or wellbeing reimbursement
• • Free golf
• • Employee discounts on all spa services and programming
• • Discounted rates at Hyatt Hotels
• • Positions with flexible schedules

Qualifications

• Solid understanding of banquet operations and event flow
• M otivated, organized, and skilled in managing time and tasks efficiently
• Basic financial awareness (labor, waste, equipment management)
• Minimum 3 years front of house event experience (including beverage) preferable: supervisory level
• Working experience with Microsoft Office, POS, and Scheduling Systems
• Ability to learn new technology systems including communication platforms and billing
• Schedule flexibility based around events, within 10-14 day window
• Ability to lift and stand for extended periods

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. R easonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.