Description

The Division of Undergraduate Education (DUE) serves as the catalyst for enhancing the quality of the undergraduate student experience while promoting on-time graduation for all undergraduate students at Indiana University (IU) Indianapolis. 3 units report up to the DUE: University College, Honors College, and the Institute for Engaged Learning.

Job Summary

The Assistant Director, Scholar Support Programs will develop, coordinate, and provide programmatic support across our department for the Nina Scholars, Bowen Scholars, and THRIVE Programs as part of Educational Success Programs and within the DUE. This position is primarily responsible for many aspects of these programs, including outreach, recruitment, engagement, instruction, success coaching, peer mentoring, scholarship funding, supervising student employees, facilitating student employment, and overseeing programmatic activities. This position facilitates the success of students who come from underserved backgrounds including students who are disconnected from parents or caregivers or have experienced homelessness, who have a disability, who have dependents, as well as selected students who have transferred from Ivy Tech.
Department-Specific Responsibilities

• Represent the program to our funder, campus partners, and community stakeholders.
• Develop, implement, and manage co-curricular programs to support Nina Scholar, Bowen Scholar, and THRIVE Program students. May include orientations, retreats, monthly workshops, community service, cultural events, graduation celebrations, etc.
• Maximize program participation and engagement.
• Provide individual support, utilizing 1-on-1 success coaching to guide THRIVE Program students in their unique growth and development, their pursuit of academic and financial goals, meeting challenges, and celebrating achievements.
• Actively refer students to appropriate campus resources and programs and collaborate with other campus programs and services to cooperatively and collaboratively provide support to program students.
• Work more intensively with students on academic probation.
• Hire, train, and supervise 2 student interns to support in the coordination of program components and supervise 12 peer mentors and 1 tutor throughout the year, supporting their professional and holistic development.
• Develop and oversee an integrated peer-mentoring program that builds on the curriculum from classes and reinforces the development and support of students in coordination with individual success coaching.
• Serve as lead instructor for a combined Summer Bridge course and 1 corresponding first-year seminar course sections to support students' transition to IU Indianapolis.
• Teach a section of UCOL-U201 Introduction to Mentoring.
• Design and implement outreach and recruitment to identified student populations, including developing relationships with community programs that serve independent youth, as well as coordinate referrals and student entry into the program.
• Develop and manage student employment program component to pair each student with a partnering employer, on or off campus, with the support of the Office of Student Employment.
• Coordinate student engagement with career exploration and support.
• Oversee the execution of student financial support and scholarship funding for students in the THRIVE Program as well the Ulbright, Hivey, and Welfare League scholarships.
• Serve on the Nina Scholars selection committee.
• Track and report on activities and services for program students. Keep accurate data on retention and related indicators of student success. Assist Director with program and learning outcomes assessment.
• Represent IU Indianapolis and our programs in relationships with external partners and primary funders.

General Responsibilities

• Develop and implement programs and initiatives that offer support for students in crisis, facing adversity or challenges, or who belong to an under-represented or minority student population.
• Interface directly with students by attending student programming events, advising student organization leaders, meeting 1-on-1 to discuss support needs, and gathering satisfaction feedback from student participants to implement into future student services initiatives and objectives. Place an emphasis on confidentiality of student concerns, university policy compliance, and a culture of care within all direct student interactions.
• Collaborate with staff in own department and other departments, as well as academic and campus leaders, on shared student support goals, often coordinating funding to sponsor student programs and initiatives.
• Project outcomes for support services offered at the program, department/division, or campus level. Measure and evaluate effectiveness of student support initiatives against projected outcomes; regularly prepare reports on impact to students and budget and present to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• Serve on committees and perform student support research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plan and coordinate communications for student support initiatives to ensure student participation, inclusion, and engagement.
• May provide guidance to other student support staff; make process recommendations to manager for improved delivery of service.
• May serve on various campus or cross-functional committees to share student support best practices.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• Bachelor's degree in education, public affairs, public health, counseling, social work, business, or related field

Preferred

• Master's degree in higher education student affairs or related field

WORK EXPERIENCE
Required

• 5 years in student services, higher education, social work, counseling, law, or related field

SKILLS
Required

• Proficient in written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Possesses a high degree of initiative
• Ability to influence internal and/or external constituents
• Demonstrated ability to maintain confidential information
• Ability to simultaneously handle multiple priorities
• Demonstrates excellent judgment and decision-making skills
• Demonstrated customer service skills
• Knowledge of student development, counseling, or career development theories and practices
• Knowledge of current needs and trends of different student populations
• Ability to advise students individually and in groups on student-related matters
• Commitment to working with people from different backgrounds and demonstrated cultural competency
• Ability to build strong partnerships with students and other university departments

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

IU Indianapolis
Indianapolis, Indiana

Advertised Salary

$50,648 - $52,000 annually, based on experience.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Advanced
FLSA: Exempt
Job Function: Student Services
Job Family: Student Support
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.