Description

Overview

The 1st Assistant Golf Professional is responsible for overseeing the daily operations of the golf department, ensuring an exceptional experience for members and guests. This role includes supervising all non-exempt golf staff, fostering a collaborative and high-performing team environment. The 1st Assistant will manage the pro-shop's merchandising, ensuring that product selection aligns with the club's standards and member preferences. Additionally, this position entails the management of daily pro-shop operations, outside services, and all golf-related activities, while ensuring adherence to company policies and operational standards. The 1st Assistant Golf Professional plays a crucial role in enhancing member engagement and satisfaction through effective leadership and operational excellence.

Experience Required

- High school diploma, GED, or equivalent.
- Completion of PGA certification highly preferred (minimum level 2).
- Strong customer service experience with an extensive knowledge of golf fundamentals.
- Proven ability to handle confidential Company information and sensitive employee matters with discretion and professionalism.
- Commitment to upholding the highest level of ethical work standards.

Essential Responsibilities

- Train and lead golf and pro-shop attendants, as well as outside services staff.
- Conduct performance evaluations for golf, pro-shop, and outside services staff.
- Address personnel matters by determining appropriate actions.
- Develop and oversee work schedules to optimize staffing.
- Ensure cleanliness and organization of all outside service areas.
- Enforce company policies and operational standards.
- Oversee all golf operations.
- Manage financial performance of pro-shop merchandise.
- Optimize merchandising efforts.
- Plan and execute club tournaments and special events.
- Foster strong member relationships.
- Guide staff in delivering high-quality programs.
- Provide leadership and oversight of the club's golf department in the absence of the Director of Golf/Head Golf Professional.

Benefits

- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (