Description

Overview

The 1st Assistant Golf Professional assists the Head Golf Professional in the management of day-to-day golf operations of the facility. All duties of the position shall be performed with a commitment to the highest level of customer service and total satisfaction of all customers.

Experience Required

• High School Graduate / GED
• 2 or more years Private Club experience preferred
• PGA Class A or actively pursuing PGA Class A

Essential Responsibilities

Specific areas of responsibility:

• Tournaments • Junior Golf • Club Repair/Club Fitting • Outside Services • Group events/outings • Handicap System • Golf Instruction • Men's/Women's Golf Association

Specific Responsibilities - include but are not limited to:

• Assist with golfer check-in and fee collection; control and manage play
• Assist with all opening and closing procedures
• Assist in managing facility tournament operations including weekly events
• Assist in tournament operations and weekly events including post- tournament billing, promotion, course set-up, preparation, scoring, prize distribution, and follow up
• Conduct individual lessons and group clinics
• Assist with men's, women's, and junior golf events and programs
• Assist with management of outside service staff to ensure the highest quality of customer service is achieved
• Provide club repair and club fitting services to customers
• Assist with timely and consistently maintaining the club's USGA Handicap System
• Assist in the inventory control of hard goods, soft goods, and special orders including: ordering procedures, display, and sales
• Conduct oneself in a professional manner and maintain a professional image always
• Assist in coordinating golf activities with other departments

Knowledge, Skills and Traits

• Maintain PGA of America membership in good standing in an active classification
• Actively pursue PGA membership (if a PGA Apprentice) in a timely manner through the PGA Professional Golf Management (PGA PGM) program
• A good working knowledge of the game of golf, rules of golf, golf facility operations and tournament operations
• Fundamental supervisory practices and principles
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees
• Strong organizational, planning and prioritization skills
• Self-motivated with desire to promote and market
• Service and customer focused attitude
• Experienced in written and oral business communications
• Remain up-to-date on customer relationship management tactics and strategies
• Experienced computer user including; Microsoft Word and Excel. Proficient in other applications, i.e. email, internet, tournament and database
• Maintain and promote a positive professional image within the community
• Maintain a credible golf game and remain current on teaching innovations

• Software Used

• Jonas: Point of Sale System
• Golf Genius tournament software

Benefits

• Playing privelages
• Discount on Golf Merchandise
• Discount on Food and Beverage
• One meal per shift provided
• PGA Dues paid
• PGA Education reimbursed after succesful completion
• 401K with up to 3% company match
• Dental and Vision Insurange available at cost to employee
• Holiday Pay
• PTO
• Vacation after 1 year of employment